HiveThink^P

A framework purposefully designed to improve team and client experiences.

Consulting

Innovation & business consulting

HiveThink^P is just one of the many ways we can help your organisation solve its legal challenges. One of our core services that we pride ourselves on at Hive Legal is our innovation and business consulting, which draws on the way we do it to improve the experience for people within the legal ecosystem.

Design thinking through the power of purpose

At Hive Legal, we recognised early on the transformative potential that design thinking has in the legal industry. This inspired us to create HiveThink^P, a tailored design thinking framework built upon key design thinking principles — collaboration, experimentation, courage, iteration, and creativity — and our commitment to improving the experience of our clients and team through innovative solutions.
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Central to HiveThink^P is the power of purpose, symbolised by the "P" in its name. Purpose is integrated throughout the framework, guiding our approach whether for internal projects or client engagements. The framework enables us to identify opportunities, develop human-centred solutions, and iteratively improve processes.

For our clients, the HiveThink^P framework ensures holistic support on your projects, aligning with your goals and enhancing your processes through a true understanding of your vision and values. Whether we're helping you improve contract approval processes, develop wellbeing programs internally, or refine your communication strategies, HiveThink^P meets a diverse range of needs. By embedding this framework, we empower you to achieve the best results through a superior experience benefitting all stakeholders.

Why you'll love the HiveThink^P framework

Purpose, vision & values

We will help you to find the purpose, vision and values for your project, ensuring alignment with your organisation's overall goals.

Empathetic approaches

The best results derive from a human-centred approach. We will help you lead with empathy to reach desired outcomes.

Building mindsets

In order to sustain change within your business, we will help you to build mindsets that ensure new systems will stick.

A multi-skilled team

Our multidisciplinary team of legal experts ensure that the right skills are being utilised for your project every time.

Experience improvement

The design outcomes you will get from the framework will ensure efficiency and effectiveness not only for your project but your team more broadly.

Measurable outcomes

We will ensure that you have the data on hand to measure the outcomes of your project so you can take the learnings and apply them to future projects.

The kind words they’ve said

Leo Cussen has worked with Hive Legal’s Innovation and Consulting Team since 2021. The Team at Hive have led Leo Cussen through several complex processes of design thinking, incubation and innovative problem-solving. Hive’s work with Leo Cussen has assisted us to achieve our goals, with our projects benefiting from Hive’s team’s unique skill set, that combines a deep understanding of the legal industry, with the agility and practicality of NewLaw. At a time when the information revolution is naturally devaluing legal knowledge, Hive’s work redefines the notion of a trusted legal advisor to a firm which can work with the law to develop innovative solutions and outcomes for their clients.

Alex Giannopoulos

Head of Industry Engagement and Partners

Leo Cussen Centre for Law

Working with Mel was an absolute pleasure from start to finish. She took care and consideration to understand our team dynamics and culture, which was evident in her carefully constructed program that perfectly captured the essence of what we wanted to achieve from our team session. The group highly praised the fun and dynamic nature of the session, noting it engaged and inspired them. They really enjoyed the incorporation of music and teamwork activities to reinforce the core themes of the day. Mel’s warm and engaging facilitation style, and generosity as a thought leader made a lasting impression on everyone.

Nick Mann

Founder & Principal

Polaris Lawyers

Melissa Lyon and the team at Hive Legal supported the Law Institute of Victoria in developing a strategic plan by utilising their unique design thinking principles and tools. Combined with Melissa’s expert facilitation skills, the LIV team was able to participate in engaging and creative sessions that culminated in the development of a valuable strategic plan for our organisation. We were delighted with the facilitation skills, design thinking tools and strategic direction Melissa Lyon and the Team at Hive Legal provided for us.

Adam Awty

Chief Executive Officer

Law Institute of Victoria

Cancer Council Victoria and Hive Legal collaborated together to redesign our contract approval process via HiveThinkP. The Hive Legal team ran a HiveThinkP session with key stakeholders from across the business to gain an in-depth understanding of user experience with our former contract approval process including identifying what was working and what were considered pain points to be addressed. As a result of this process, we were able to re-design a contract approval process that is user-friendly, enables our staff to better understand the process more generally, supports our staff to better identify relevant contractual risks and has made the overall contract approval process at Cancer Council Victoria much more streamlined.

Sarah Clement

Chief Financial Officer

Cancer Council Victoria

Legal design thinking is often seen as complex and difficult. We wanted to do some myth-busting with the design sprint series and show that it was possible to move from concept to creation in 90 minutes — and, we did! When we were deciding who we could collaborate with — people who had deep experience in the legal world but also the ability to create something new and different in this space — we looked no further than Hive Legal. This was a fabulous work experience with outstanding professionals that resulted in an amazing series, and more. It became the first of many collaborations with Hive Legal and is an ongoing professional relationship we celebrate every day!

Terri Mottershead

Executive Director

Centre for Legal Innovation at the College of Law