Ikea, an innovative Swedish furniture retailer, stresses that they ‘design the price tag first’ on any of their products, ensuring delivery of certainty and value to the customer. In contrast, legal services mostly come with an hourly rate rather than a fixed price tag. There is appetite for fixed pricing in the in-house community, but also some uncertainty about where to start.

Read the full story in the Australian Corporate Lawyer Summer Edition 2015/16 on Page 40-41